Privacy Policy
Urban Home Design is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.
Information We Collect
We may collect personal information from you when you visit our website, contact us, or use our services. This information may include:
Name
Contact information (e.g., email address, phone number)
Address
Payment information
Any other information you choose to provide.
We may also collect non-personal information, such as your IP address, browser type, and operating system, to analyse trends, administer the site, track users’ movements, and gather demographic information.
How We Use Your Information
We may use the information we collect for the following purposes:
To provide and maintain our services.
To respond to inquiries and customer service requests
To process payments and fulfil orders.
To communicate with you about our services, promotions, and updates
To personalize your experience and tailor our services to your preferences
To improve our website and services
To comply with legal obligations
Data Security
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Disclosure
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Your Rights
You have the right to access, update, correct, or delete your personal information at any time. You may also opt out of receiving promotional communications from us by following the instructions provided in those communications.
Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at info@urbanhomedesign.co.uk .